This Privacy Policy explains how jliss collects, uses, stores, and protects the personal information of its players and website visitors, in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
Six principles that guide how jliss handles your personal data.
jliss encrypts all personal data in transit using 256-bit SSL and stores it on secured servers. Access to player data is restricted to authorised personnel on a need-to-know basis.
jliss does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used solely for operating and improving the jliss platform.
Under RA 10173, you have the right to access, correct, and request deletion of your data. jliss provides a straightforward process for exercising each of these rights via live chat support.
jliss only collects data that is necessary for operating the platform and complying with PAGCOR regulations. We do not collect data speculatively or beyond what is needed.
Personal data is retained only for as long as required by law or legitimate business need. After the retention period, data is securely deleted or anonymised in accordance with NPC guidelines.
In the event of a data breach affecting your personal information, jliss will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
The data controller responsible for the personal information collected through the jliss platform (accessible at jliss.org) is the jliss operating entity. For all data privacy inquiries, including requests to exercise your rights under RA 10173, contact us via live chat or at [email protected].
jliss has designated a Data Protection Officer (DPO) in accordance with Section 21 of RA 10173. The DPO oversees compliance with the Data Privacy Act and the National Privacy Commission's (NPC) regulations, and acts as the point of contact for data subjects and the NPC on matters relating to the processing of personal data by jliss.
This Privacy Policy applies to:
This Policy does not apply to third-party websites linked from jliss content (if any), or to third-party payment processors, game providers, or identity verification services, each of which maintains its own privacy policy.
jliss collects the following categories of personal data:
3.1 Registration Data. Full legal name, date of birth, Philippine mobile number, email address, username, and password (stored in hashed form). This data is collected at account registration and is required to create and maintain a jliss account.
3.2 Identity Verification Data. Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS card, UMID), selfie photographs for liveness checks, and proof of address documents. This data is required for KYC compliance under PAGCOR regulations.
3.3 Financial Data. GCash account numbers, Maya account numbers, bank account details (BPI, BDO), transaction amounts, deposit and withdrawal history, and wallet balances. This data is necessary for processing payments and complying with anti-money laundering obligations.
3.4 Gaming Activity Data. Game history, bet amounts, win and loss records, session durations, bonus usage, and responsible gaming tool settings. This data is required for platform operation, dispute resolution, and responsible gaming compliance.
3.5 Technical Data. IP address, device type, browser type and version, operating system, screen resolution, session timestamps, and in-app navigation patterns. This data is collected automatically when you access jliss.
3.6 Communications Data. Records of live chat conversations, support ticket content, and any correspondence sent to jliss via email or in-platform messaging.
jliss collects personal data through the following means:
jliss processes personal data on the following legal bases as recognised under RA 10173 and its Implementing Rules:
jliss uses the personal data it collects for the following purposes:
jliss does not sell, rent, or trade your personal data. We share personal data with third parties only in the following circumstances:
7.1 Service Providers. We share data with third-party companies that provide services on our behalf, including: payment processors (GCash/Maya operator G-Xchange, Inc. and Voyager Innovations, Inc.; BPI; BDO; and other banks); identity verification and KYC providers; game software providers (e.g., JILI, PG Soft); cloud hosting and IT infrastructure providers; and customer support platforms. These service providers are contractually prohibited from using your data for any purpose other than providing services to jliss.
7.2 Regulatory Authorities. jliss will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies when required by law, court order, or valid regulatory direction.
7.3 Business Transfers. In the event of a merger, acquisition, or sale of assets involving jliss, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.
7.4 With Your Consent. jliss may share your data with third parties in other circumstances where you have provided explicit prior consent.
jliss uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies used include:
You may manage non-essential cookies through your browser settings. Disabling functional or analytics cookies may affect some features of the jliss platform but will not prevent you from playing games or processing transactions.
jliss retains personal data for as long as required for the purposes set out in this Policy and to comply with applicable legal obligations. The following retention periods apply as a general guide:
Following the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not technically feasible, the data will be quarantined from further use.
jliss implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While jliss takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. If you have reason to believe that your jliss account has been compromised, please contact us immediately via live chat.
Under the Philippine Data Privacy Act of 2012 and its Implementing Rules, you have the following rights with respect to your personal data held by jliss:
Request a copy of the personal data jliss holds about you and information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your jliss account.
Request deletion of your personal data where retention is no longer legally required or justified.
Object to the processing of your personal data for direct marketing or on grounds relating to your particular situation.
Receive a copy of the data you provided to jliss in a structured, commonly used, machine-readable format.
Withdraw consent for marketing communications at any time by contacting jliss support or using the unsubscribe option in any email.
To exercise any of these rights, contact the jliss Data Protection Officer via live chat support or at [email protected]. jliss will respond to all data rights requests within thirty (30) days of receipt. If you are not satisfied with jliss's response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The jliss platform is strictly restricted to persons aged 21 years and older. jliss does not knowingly collect personal data from persons under 21. If jliss discovers that personal data has been collected from a person under 21, the relevant account will be immediately suspended and the data deleted in accordance with applicable law. If you believe that a minor has registered for a jliss account, please notify us immediately via live chat.
Some of jliss's service providers — including cloud hosting infrastructure, game providers, and analytics platforms — may be located outside the Philippines. Where personal data is transferred to recipients in other countries, jliss takes steps to ensure that equivalent data protection safeguards are in place, including contractual data processing agreements that impose obligations consistent with RA 10173 and NPC regulations.
By using the jliss platform, you acknowledge that your personal data may be processed in countries outside the Philippines as described in this section.
jliss may update this Privacy Policy from time to time to reflect changes in its data processing practices, applicable law, or NPC guidance. Material changes will be communicated to registered Players via in-platform notification or email at least fourteen (14) days before taking effect.
The "Last Updated" date at the top of this page indicates when this Policy was most recently revised. Continued use of the jliss platform following a policy update constitutes acceptance of the revised Privacy Policy.
For any questions about this Privacy Policy, to exercise your data rights, or to file a data privacy complaint, contact the jliss Data Protection Officer:
This email address is for general and data privacy inquiries only. It is displayed as plain text and is not a clickable mailto link. jliss responds to all data rights requests within 30 days.
If you wish to file a complaint with the regulator directly, you may contact the National Privacy Commission of the Philippines (NPC) through its official channels. jliss is registered with and subject to the oversight of the NPC.
Your personal data and your peso balance are protected at every layer of the jliss platform. Join thousands of Filipino players from Manila, Cebu, Davao, and beyond who trust jliss for safe, fair, and fun online casino gaming.
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